Ticketmaster’s Taylor Swift chaos triggers US Senate antitrust hearing

Several politicians voice concerns about dominance of ticket sales company after botched release for singer’s tour

A US Senate antitrust panel will go ahead with a hearing on the lack of competition in the country’s ticketing industry after Ticketmaster’s problems last week managing the sale of Taylor Swift tickets.

Tickemaster’s parent company, Live Nation, has blamed presale problems for Swift’s Eras tour – the pop superstar’s first US tour in five years – on “unprecedented demand” and an effort to keep out bots run by ticket scalpers.

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